According to the conclusions, the city said digital transformation in culture must deliver substantive results and avoid formalistic, fragmented, and disconnected implementation. All technological applications, including QR codes, virtual tours, digital maps, and data platforms, must directly support state management, heritage preservation, tourism development, trade promotion, and improvements in public services.
The city called for a shift in mindset from "isolated digitization" to "building a shared data ecosystem." Data systems must be standardized, integrated, and interconnected across sectors and administrative levels through digital platforms and application programming interfaces (APIs).
Authorities also emphasized the principle that "heritage is the foundation, data is the infrastructure, design is the tool, technology is the method of expansion, businesses are the driving force, and residents and visitors are the center."
Under the implementation roadmap, Hanoi plans to propose cooperation activities with the city's Innovation Center in the second quarter of 2026 and support cultural initiatives and products through venture capital funds. Coordination regulations are also expected to be completed during the period.
In the third quarter of 2026, the city will review and assess the current status of cultural data and compile a list of priority datasets for digitization. Hanoi will also issue a specialized data catalog with unified structures, components, and standardization requirements.
The city plans to pilot digital management solutions at several cultural sites, including the Temple of Literature, Hoa Lo Prison, Hanoi Museum, Hanoi Library, and Thang Long Water Puppet Theater.
Authorities will complete the digitization of all relics, artifacts, documents, and scientific records at the Thang Long Imperial Citadel and the Co Loa historical site.
Modern technologies such as GIS, 3D, VR, and AR will be used to develop digital tourism products linked to cultural heritage.
By the fourth quarter of 2026, Hanoi aims to complete a shared digital cultural database system capable of connecting with national databases and the city's digital platforms. The city will also launch products, including video clips, short documentaries, digital exhibitions, virtual tours, automated audio guides, and high-precision 3D digitization for tangible and intangible heritage.
Hanoi will also implement development models in both urban and suburban areas based on the chain of "design-production-distribution-consumption-export," linked with the redevelopment of old industrial facilities.
The city plans to complete digitization and data integration for specially designated national heritage sites and key specialized databases by 2026.
In the second quarter of 2027, Hanoi will begin operating and expanding digital products introduced from late 2026 to serve visitors on a broader scale.
During 2027, the city plans to develop TEV (Total Economic Value) evaluation criteria for the Temple of Literature area and other major heritage sites to attract investment and promote public-private partnership models.
Under the roadmap to 2030, Hanoi aims to complete the digitization of 100% of specially designated national heritage sites in 2026. The city also plans to complete its open database platform in 2026, target 50% completion by 2027, and move toward 70% by 2030.
Revenue from the digital cultural sector is expected to account for 15% during the 2026-2027 period and rise to 30% by 2030. The number of digital cultural enterprises is projected to increase by 10% during 2026-2028, with a long-term target of 50-60% growth by 2030.
In addition, Hanoi is encouraging stronger public-private partnership (PPP) models in digital services, electronic ticketing systems, and commercial digital cultural products. The city is also studying special support mechanisms for digital cultural enterprises, including innovation investment funds and preferential tax and infrastructure access policies.