At the meeting, Party Secretary and Chairwoman of the Ward People's Council Hoang Thi Phuong Ngoc said that since July 1, 2025, Kim Lien Ward has renewed its leadership approach and officially operated under the two-tier local government model.
The administrative structure was reorganized according to the six clarity principles, which helped streamline operations, reduce intermediate steps and improve the speed of task processing.
Overview of the meeting.
She said the two-tier model brings the ward closer to residents through delegated authority for administrative procedures, regular dialogue with the community and improvements to the one-stop service system, which have all contributed to higher public satisfaction.
From January 1 to December 3, 2025, total state budget revenue exceeded VND326 billion (US$13.04 million), reaching about 1,330% of the city’s target. From July 1 to November 25, revenue reached VND54.7 billion (US$2.19 million), or about 222% of the target of VND24.6 billion (US$984,000).
Total recurrent expenditure exceeded VND368 billion (US$14.72 million), equivalent to 104% of the city’s initial plan and about 86% of the adjusted plan.
Delegation members noted that decentralization and delegated authority were carried out systematically in line with city instructions. The results were clear and helped improve administrative effectiveness and service quality. All 432 administrative procedures are provided online with 18.75 percent fully online and 81.25 percent partially online.
From July 1 to November 30, the ward processed 11,363 out of 11,401 submissions on time. The satisfaction score reached the maximum of 18 out of 18 points. As of December 8, Kim Lien ranked first among all 126 communes and wards in Hanoi on the National Public Service Portal.
Regarding public investment, from July 1, the ward became the investor for 28 projects with a total capital plan of more than VND146 billion (US$5.84 million). As of December 3, the ward had disbursed over VND114 billion (US$4.56 million), equal to about 97% of the initial plan and about 78% of the adjusted plan.
By January 31, 2026, the ward expects to disburse VND145.249 billion (US$5.81 million), or about 99% of the assigned capital.
In site clearance, the ward has nine related projects. Six of them have completed construction but still face minor issues and three have not started due to funding, planning or community consensus challenges.
In urban order management, the ward implemented a coordinated enforcement campaign in 2025 targeting street order, traffic safety, and environmental sanitation. More than 1,000 violations were addressed, with total fines exceeding VND300 million (US$12,000).
These efforts were linked to the emulation movements "Bright, Green, Clean, Beautiful and Environmentally Friendly Kim Lien" and "Graceful and Civilized Kim Lien Residents" and were used as evaluation criteria for party organizations and civil servants. As a result, street vendors around school gates were removed, most encroachments were eliminated, and unauthorized awnings and signs were taken down.
Overview of the meeting.
In his conclusion, Vice Chairman Nguyen Xuan Luu said Kim Lien Ward has made notable improvements, especially in investment and task execution. He noted that planning, urban beautification, drainage projects, and apartment block management have received greater attention, reflecting the ward's commitment to improving its urban environment and service quality.
He asked the ward to review all delegated tasks, determine which can continue and which require adjustments, and ensure that any proposals include clear requirements for staffing, funding, and procedural changes. He emphasized that strong internal coordination within the ward administration is essential for effective implementation.
Vice Chairman Nguyen Xuan Luu also urged the ward to focus on disbursement progress and the quality of ongoing investment projects. He requested detailed documentation for projects related to planning, drainage and urban improvements and stressed that delayed projects must identify the responsible investor and clarify accountability.
For resettlement work, he asked the ward to review approved proposals, determine areas that require adjustments and request delegated authority where needed to accelerate implementation.
He noted that Kim Lien is a special ward and that apartment management, street order, sidewalks and local lakes play decisive roles in shaping the urban landscape and the quality of life for residents. He encouraged the ward to proactively design appropriate management models covering urban order, environmental sanitation and food safety.
For socio-economic development, he asked the ward to prepare an economic development proposal that promotes local initiative and reduces reliance on the state budget because increased revenue will help the ward improve service quality and support community needs.