plus-circle Created with Sketch Beta. Aa

Local authorities protect customers' rights

2:00 PM, Tue May 07, 2019

VGP – The Ha Noi Party Committee has issued a plan to implement Directive 30-CT/TW (Directive 30) on strengthening Party Leadership and State Management Responsibility in Consumer Protection dated January 22, 2019.

The city will conduct six tasks to realize Directive 30 including (1) strengthening the leadership of the Party and Party members on consumer protection; (2) thoroughly overcoming irresponsibility, insensitivity, and the lack of drastic determination and clearly assigning tasks; (3) building criteria to assess the enforcement of customer protection; (4) assessing implementation during regular thematic meetings; (5) perfecting the legal framework; (6) reinforcing investigations and supervision; promoting social engagement; and spurring international cooperation on customer protection within ASEAN.

Earlier, Ha Noi marked Vietnamese Consumer Rights Day (March 15) for the eighth time.

Major manufacturers and distributors also arranged 60 points of sales at supermarkets and trade centers, such as Vinmart, Hapromart, BigC, V , Mediamart, Pico, HC and EcoMart. To protect consumer interests, the Ha Noi Department of Industry and Trade activated a hotline, 024.1081, to answer questions and provide advice for customers ./.

By Kim Anh

Event News
Ring Road 4 expressway project kicks off in Noi Bai Commune

Ring Road 4 expressway project kicks off in Noi Bai Commune

 16:17 06/09/2025

The groundbreaking ceremony took place in Noi Bai Commune. This project is part of the Ring Road 4 – Capital Region scheme.

Most views
Same category
Find by date
Search
Ha Noi accelerates reforms, supports businesses to improve competitiveness
Ha Noi accelerates reforms, supports businesses to improve competitiveness
VGP – The Ha Noi People’s Committee on April 22 issued Plan No. 83/KH-UBND concerning the implementation of the Government’s Resolution No. 02/NQ-CP dated January 1, 2020 on continuing to implement major tasks and solutions to improve the business environment and enhance national competitiveness in 2020, in the capital city.
07:00 23/04/2020
ASOCIO Smart City Summit 2018 to be held in Ha Noi
ASOCIO Smart City Summit 2018 to be held in Ha Noi
VGP - The Ha Noi People's Committee has just issued the plan to hold the ASOCIO Smart City Summit – Ha Noi 2018 with the theme of "Building smarter and safer cities by digital solutions."
00:00 15/09/2018
Uzbekistan Culture Days 2018 held
Uzbekistan Culture Days 2018 held
VGP - The Uzbekistan Culture Days in Viet Nam 2018 program has recently held in the capital city of Ha Noi.
00:00 22/04/2018
Party chief joins Hanoians on Lunar New Year's Eve
Party chief joins Hanoians on Lunar New Year's Eve
VGP - Party General Secretary Nguyen Phu Trong joined Hanoi people on the night of February 15 (the last day of the last month in the Year of the Rooster) to welcome the Year of the Dog.
22:00 15/02/2018
Ha Noi targets increase in 2017 budget revenue
Ha Noi targets increase in 2017 budget revenue
VGP – The 15 th Ha Noi People’s Council approved local budget estimates and municipal-level budget allocations for 2017 with endorsement from 100% of the participants during its third session on December 6.
16:17 07/12/2016
People with disabilities get support to integrate into community
People with disabilities get support to integrate into community
VGP – The authorities of Ha Noi have spared no effort to assist people with disabilities in improving living standards, integrating into the community and supporting their families.
15:15 17/11/2016
Other news
Hanoi addresses climate change issues
Hanoi addresses climate change issues
Vice Chairman of the Hanoi People's Committee Nguyen Trong Dong has signed and issued Plan No. 249/KH-UBND on September 11, 2025. The plan implements Government Resolution No. 122/NQ-CP dated May 8, 2025 on proactive climate change response, enhanced resource management, and environmental protection in the city.
16:14 11/09/2025
Hanoi steps up efforts to ensure effective state apparatus operation
Hanoi steps up efforts to ensure effective state apparatus operation
Vice Chairman of the Hanoi People's Committee Truong Viet Dung has signed and issued Plan No. 246/KH-UBND on September 10, 2025. The plan focuses on developing and implementing an index system and operational scenarios to support the City's direction and administration in an electronic environment.
16:16 10/09/2025
Hanoi to organize activities marking 65th anniversary of Vietnam-Cuba relations
Hanoi to organize activities marking 65th anniversary of Vietnam-Cuba relations
The Office of the Hanoi People's Committee has issued Official Dispatch No. 14163/VP-KGVX on September 9, 2025.
16:15 09/09/2025
Hanoi to finalize 6 draft resolutions on science, technology and innovation
Hanoi to finalize 6 draft resolutions on science, technology and innovation
Standing Vice Chairman of the Hanoi People's Committee Le Hong Son, who is also a member of the Standing Committee of the City Party Committee, on September 8 chaired a meeting to review draft resolutions of the Hanoi People's Council on mechanisms and policies for the development of science, technology, and innovation under the Capital Law.
16:17 08/09/2025
Hanoi to promote smart city development until 2030
Hanoi to promote smart city development until 2030
Vice Chairman of the Hanoi People's Committee Truong Viet Dung has signed Plan No. 243/KH-UBND dated September 8, 2025, on the implementation of tasks and solutions for smart urban development in Hanoi until 2030.
09:31 08/09/2025
Ring Road 4 expressway project kicks off in Noi Bai Commune
Ring Road 4 expressway project kicks off in Noi Bai Commune
The groundbreaking ceremony took place in Noi Bai Commune. This project is part of the Ring Road 4 – Capital Region scheme.
16:17 06/09/2025
Hanoi pushes ahead with green transport transition
Hanoi pushes ahead with green transport transition
On September 5, Vice Chairman of the Hanoi People's Committee Nguyen Manh Quyen chaired a meeting with relevant departments and agencies to review progress on the city's plan to shift to greener transport.
16:12 05/09/2025
Hanoi, UNDP ink agreement to foster cooperation in green growth, circular economy
Hanoi, UNDP ink agreement to foster cooperation in green growth, circular economy
On September 5, the Hanoi People's Committee and the United Nations Development Program (UNDP) signed a Memorandum of Understanding to expand and strengthen cooperation based on six key areas.
16:12 05/09/2025
View more
Hanoi City Information Portal
Main responsible: Hanoi People's Committee Office
 CONTACT INFO
Address: No. 12 Le Lai, Ly Thai To Ward, Hoan Kiem, Hanoi
Email: thongtin@hanoi.gov.vn. – Tel: (024) 38253536.