Along with efforts to promote the vision of the Communist Party and the government, plan of the government and Hanoi in administrative reform; responsibilities of all-level Party committees, and leaders of provinces/cities in realizing administrative reform, the plan stressed the necessity to implement action plan regarding administrative reform of agencies, units and localities.
Hanoi would disseminate the instruction and guidance of the city’s leaders regarding administrative reform; implementing the gauge of public satisfaction regarding the performance of the administrative units; reviewing plan of the city regarding administrative reform; among others.
Along with such efforts, Hanoi would issue plan to train public servants and staffs related with innovating training methods and assessing the training quality of public servants; promoting the application of online public services based on market-mechanism.
Hanoi would promote the development of e-government and digital government; as well as the plan to apply IT in the administration of state agencies in Hanoi in the 2021-2025 period, and the plan for IT development in Hanoi in 2021;
Hanoi is set to inform the public of its efforts in improving major indicators in PAR INDEX, SIPAS, PAPI, along with innovative methods to boost administrative reform; examples of staffs and public servants in providing services for the public.