Hanoi promotes greater efficiency in provincial governance and public administration performance (22:02 15/06/2020)


HNP - Hanoi People’s Committee issued plan No.122/KH-UBND on June 11 on improving the city’s Provincial Governance and Public Administration Performance Index (PAPI) in 2020. 


Along with raising awareness among public servants, the municipal People’s Committee requested local authorities to ensure greater efficiency in public administration procedures. 
 
According to the Committee, the target is aimed at improving PAPI’s scores in eight criteria, in which the city would encourage greater participation of the public in socio-economic activities; realizing the role of the public in the enforcement of laws and regulations. 
 
Hanoi would continue to address concern and suggestions of the people, including greater transparency in the decision-making process; the improvement interaction between the local authorities and the people; the prevention of corruption in the government system, especially in public services. 
 
Additionally, Hanoi would enhance quality in realizing administrative procedures, especially in issuing construction permit, land use rights certification, among others; improving quality of essential public services such as public health, primary education; infrastructure improvements in transportation, waste treatment, electricity and water provision, among others; enhance efficiency in environmental management towards sustainability. 
 
A key priority would be to focus on e-management, with emphasis  on addressing people’s concern via the city’s e-portal; setting up specific criteria to improve PAPI scores at people’s committees of ward- and commune levels. 

By Ngoc Lam


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