Accordingly, departments, sectors, districts, suburban districts and towns are assigned to carry out following key tasks: Raising the awareness and considering the task of removing difficulties and supporting enterprises as a political mission of authorities at all levels while improving the efficiency of performing their specialized duties; proactively making surveys to understand difficulties, entanglements and recommendations of enterprises so as to timely propose them to competent authorities for settlement;

Effectively implementing plans, programs on supporting small and medium-scale in 2018 and by 2020; removing difficulties, entanglements of business procedures; focusing on projects with big domestic and foreign investments;

Strengthening the popularization of reform programs, settlement of administrative procedures, especially online public services at level 3, 4 among local businesses; improving the quality of settling administrative procedures relating to business registration, taxation, customs, social insurance, etc;

Enhancing information technology (IT) application in all steps of managing and providing online public services to local people, organizations and taxpayers; urging units to register and use electronic taxation services in order to reduce the time for taxpayers; supporting telecom enterprises to place underground cables in the city for the period of 2016-2020 according to the memorandum of cooperation between the Municipal People’s Committee and corporations, enterprises.

Departments, sectors are tasked to coordinate with Viet Nam Post and Ha Noi Post Office to give a report on receipt of dossiers and return of results of settlement of administrative procedures via public postal services to the Municipal People’s Committee.

Associations, departments, sectors, districts and towns will positively exchange with enterprises to timely grasp the situation of businesses’ production and trade and propose difficulties and problems beyond authority to competent authorities for settlement.