Step 1: The marriage and family counseling center with foreign elements (the Center for short) prepares and submits dossier to the One-Stop-Shop (OSS) of the Ha Noi Department of Justice for consideration.
Step 2: OSS receives and checks the dossier. If the dossier is complete and valid, OSS will accept it and give the applicant a receipt with an appointment of the time and date for return of the result. If the dossier remains incomplete or invalid and needs adding, the applicant shall be advised to do. In case the dossier goes beyond the authority of OSS, the applicant will be guided to the upper related agency for further consideration as required by the rules.  
Step 3: OSS notes the list of applicants, then hands their dossiers over to the Section for Foreign Civil Status for further consideration as stipulated
Step 4: The Section for Foreign Civil Status receives and checks the dossiers, processing and giving the results to the OSS in time as stipulated. In case the dossiers need to be added or double checked, the Section for Foreign Civil Status is required to consult OSS, so that the latter will keep the applicant informed, or to give a deadline to settle the issues.
Step 5: OSS receives the results, makes a record and returns the results to the citizens on the date of appointment.

a) Component of the dossier:

1. An application for noting the change of name and address of headquarter of the center;

2. A document of Women’s Union specifying the purpose, content and reasons for changing the head or operating contents of the center;

3. Criminal record of the person who prepares to become head of the center must be issued within three months before the date of submission of the dossier;

4. Certificate for operation registration of the center.

b) Number of the dossier: one (01) set.

None

- Decree No. 126/2014/ND – CP dated December 31, 2014 of the Government, detailing a number of articles and measures for implementation of the Law on Marriage and Family.