a) Submission of dossiers:

+ Submitting dossiers at the One-Stop-Shop (OSS) of Ha Noi Department of Transport.

b) Handling of dossiers:

OSS:

+ Receiving dossiers and giving a written reply coupon.

+ Collecting fees and handing over the driving permit  to the citizen.

- Vehicle management division, competent person or authorized person checks the submitted dossiers to issue or renew driving permit.

a) Contents of the dossier:

• For Vietnamese people:

- Application form for exchange of driving licenses;

- Translation of foreign driver's licenses into Vietnamese notarized by notary authorities, Embassies, Consulates in Viet Nam where translators are working, sealed with a photocopy of the driving license;

- A copy of passport (including passport number, full name, photograph, expiry date and entry visa to Viet Nam);

- A copy of identity card.

• For foreigners:

- A copy of diplomatic or public service identity card granted by Vietnamese Ministry of Foreign Affairs or a copy of residence card, temporary residence card, permanent residence card, papers verifying permanent residence in Viet Nam;

- Application form for exchange of driver's license;

- Translation of foreign driver's licenses into Vietnamese notarized by notary authorities, Embassies, Consulates in Vietnam where translators are working, sealed with a photocopy of the driver's licenses;

- A copy of passport (including passport number, full name, photograph, expiry date  and entry visa to Viet Nam).

b) Number of the dossier: 01 (one) set

- Application form for exchange (reissuance) of driving licenses (For Vietnamese)

- Application form for exchange of driver's license (For foreigner)

- Law on Road Traffic No. 23/2008/QH12 dated November 13, 2008.

- Circular No. 12/2017/TT-BGTVT dated April 15, 2017 of the Minister of Transport regulating on training, examination and granting of motor vehicle driving licenses.

- Circular No. 188/2016/TT-BTC dated November 8, 2016 of the Ministry of Finance regulating collection rates and regime for collection, payment, management and use of fees and charges of driving examination; issuance fees of driving license, operation certificate and fees of registration, granting plate of special-use vehicles.

Decision No.  07/2016/QD-UBND dated March 8,  2016  of  the Ha Noi  People's Committee,  promulgating the  Regulations on  implementation of one-stop-shop regime  and  inter-one-stop-shop  regime  in  the  settlement  of  individual  or organization's matters at State administrative authorities in Ha Noi.