Accordingly, the plan gives following targets: improving PCI result and ranking in 2018 in comparison to 2017; paying special attention to the critical criteria, such as access to land, fair competitiveness, market entry, dynamism of provincial authorities, legislation and security order, and informal cost; maintaining the high-ranking criteria, including service for supporting enterprises and labor training.
City’s departments, agencies, districts, suburban districts and towns publicize information, maintain transparency and publicity, and provide guidance for all decisions, policies, administrative procedures on their websites and portals. It is expected that the rate of online business registration reaches 100%; 98% of enterprises fulfill online tax declaration and tax payment; all tax refund profiles are verified according to regulation and processed on schedule.
The city aims to reduce at least 50% of products and goods for specialized inspection, and decrease the rate of imported consignments for specialized inspection in progresses of custom clearance to below 10%; maintain a period of 14 days to register for ownership right and use right of property.
Ha Noi also strives to be one of the leading localities of Viet Nam in applying and launching e-government. By the end of 2018, Ha Noi expects to provide 55% of online public services at level 3 and level 4 all over the city, and ensure that all common public services relating to the citizens and enterprises are provided at level 3 and level 4; enhancing electronic payment for public services like tax, electricity, water, tuition fee, hospital charge and social welfare payment; improving quality of tourism facilities, health care, health, safety and security, environment sanitation of tourist attractions; taking comprehensive measures to reduce logistics costs; cooperating with agencies to conduct inspection, check enterprises, reduce the number of inspection , including specialized inspection; assessing creativity and performance of city’s agencies, sectors, People’s Committees of districts, suburban districts and towns according to competitiveness index.