New app allows bus passengers to plan trips (19:09 18/09/2017)

HNP – The Ha Noi Transport and Services Corporation (Transerco) on September 19 officially launched the smart bus operation centre and the app at for smart phones.

According to General Director of the Transerco Nguyen Hoang Trung, the operation bus centre, which runs 1,000 buses on 92 routes, will use global positioning system (GPS) technology to gather information about each bus’s movement through traffic. The bus tracking system will give live data back to the centre along with the images from the cameras on the bus and the streets.


At the operation centre, the staffs will analyze the data to make changes to routes and service as necessary so as to ensure the best conditions for passengers.
The smart software system will supervise and detect violations and then transfer them to management agencies to handle as soon as possible. Bus location, performance and the traffic will all be updated in order to help drivers react quickly with congestion, flooded areas and accidents.
In addition, the Transserco will pilot cameras and OBU smart system on buses to maintain stable distances among vehicles so as to improve the quality of public bus services.
With the implementation of concentrated operation models and advances applications, the Transerco will promote efficiency of bus routes, the General Director emphasized.
On the same day, the Transerco introduced the application “” on smart phones. 
The app helps passengers find the best bus routes for their chosen departure point and destination and view different route options, bus schedules, ticket prices and procedures to buy monthly tickets. The new software, available in English and Vietnamese, allows customers to get transit updates on their phones.
The smart bus operation centre and the software will improve the bus services’ quality in the capital city.

By Tran Huong

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